Shipping & Delivery
Due to the current COVID-19 pandemic & Eskom loadshedding we MAY experience delays in shipping time. Please be patient with us, as we all try to navigate this difficult time.
Standard Delivery (2-4 Business Days) – R70
All orders over R599* automatically qualify for free shipping.
SHIPPING & HANDLING
We offer standard shipping throughout South Africa. We do not ship outside South Africa. Our operating hours are Monday - Thursday, 8am-5pm, and Fridays 8am-3pm. Our warehouse is closed on weekends and public holidays.
PROCESSING & SHIPPING TIME
Fastway Couriers & The Courier Guy door-to-door standard shipping within 2- 5 business days. The time frames shown above will be extended for remote areas. Please note we do not deliver to P.O. Boxes, we make use of door-to-door delivery. A signature is required on receiving goods. Delivery via courier service may be delayed due to high volume periods, weekends, public holidays, weather, strikes, etc. Please contact Fastway Couriers & The Courier Guy for more information.
We cannot guarantee order modifications, address changes, or cancellations once an order has been placed. Please note, we do not take responsibility for any stolen, lost packages or delays during transit. Please reach out directly to Fastway Couriers & The Courier Guy for such issues.
With the possible exception of shipments during special promotions, new product launches, holidays, or other seasonal fluctuations, orders are processed within 1 business day from when the order was placed.
Once an order has been processed and shipped, it typically takes 2-5 business days to arrive using Fastway Couriers & The Courier Guy, depending on the destination. Please be aware that orders could arrive in multiple packages. We cannot be responsible for any delays in shipping caused by ground or air transportation delays, severe weather, or other circumstances out of our control. Delays may also be experienced due to Eskom loadshedding across South Africa.
WHERE DO WE SHIP
We currently ONLY ship within South Africa. We endeavour to ship out of South Africa soon.